Call Today! (413) 224-8455
Effective Date: 01-01-2025
Simply Spotless LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website or contact us.
We collect personal information when you:
Request a quote or schedule a service
Contact us via phone, email, or our website
Subscribe to our newsletter or promotions
Provide feedback, reviews, or testimonials
The types of information we may collect include:
Personal Identifiable Information (PII): Name, address, phone number, email
Payment Information: Billing details (processed securely via third-party payment processors; we do not store payment details)
Service Details: Property type, service preferences, and special requests
Website Usage Information: IP address, browser type, device information, and cookies
Under the General Data Protection Regulation (GDPR), we must have a legal basis for processing your data. We process your information based on:
Contractual Necessity – To provide services and communicate with you
Legitimate Interest – To improve our services and customer experience
Consent – When you opt into marketing emails or promotions (you can withdraw consent anytime)
Legal Obligations – When required to comply with laws and regulations
We use your personal information to:
Provide and manage our cleaning services
Process transactions and send invoices or receipts
Respond to inquiries, service requests, and customer support needs
Improve our website, services, and customer experience
Send promotional offers, updates, or newsletters (you may opt out at any time)
Comply with legal and regulatory obligations
We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
Secure servers and encrypted data storage
SSL encryption for secure website communication
Restricted access to personal information by authorized personnel only
Regular monitoring and updates to safeguard against security threats
We do not sell, trade, or rent your personal information. We may share your data only under the following circumstances:
Service Providers: We may share information with trusted third-party vendors who assist in providing our services (e.g., payment processors, scheduling software).
Legal Compliance: If required by law, court order, or regulatory authorities.
Business Transfers: In case of a merger, acquisition, or sale of company assets, your data may be transferred as part of the business transition.
We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request deletion of your data, we will remove it promptly unless we need to retain it for legal reasons.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:
Essential cookies (necessary for site functionality)
Analytics cookies (used for website performance tracking)
Marketing cookies (used for advertising, if applicable)
You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality
You have the right to:
Access – Request a copy of your personal data
Rectification – Request corrections to inaccurate data
Erasure (“Right to Be Forgotten”) – Request deletion of your data
Restrict Processing – Limit how we process your data
Data Portability – Request a structured copy of your data for transfer to another service
Withdraw Consent – Opt out of marketing communications at any time
To exercise these rights, please contact us:
📧 Email: Info@simplyspotlessllc.com
📞 Phone: 413-224-8455
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be posted on our website with the revised effective date.
By using our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please reach out to us:
📍 Simply Spotless LLC
📍 657 Mill St, Agawam, MA 01001
📧 Info@simplyspotlessllc.com
📞 413-224-8455
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